Browsing: Service

Saudi Arabia, Riyadh – December 03 : King Faisal Specialist Hospital and Research Centre (KFSHRC) has received two Gold Awards in patient experience and customer service at the 2025 International Customer Experience Awards organized by Awards International. The hospital was honored for Best Use of Customer Insight and Feedback for a Strategic Approach and Best Customer Service for organizations with more than 5000 employees. These awards highlight the hospital’s continued progress in enhancing the patient experience. Over the past year, KFSHRC has implemented a comprehensive strategy to improve service quality and strengthen digital se