Browsing: Quality

Makkah, January 3, 2026, SPA — The mild winter weather currently prevailing in Makkah has contributed to enhancing residents’ quality of life by encouraging greater use of public facilities and increasing levels of social interaction. With temperatures between 18 and 25 degrees Celsius, the weather has created ideal conditions for outdoor activities. Public parks and walking paths across various neighborhoods of Makkah have seen increasing resident turnout. Field estimates indicate a 30% to 40% increase in usage rates compared with the summer season, reflecting a shift toward public spaces as a core part of daily life in winter.

King Faisal Specialist Hospital and Research Centre (KFSHRC) has received the Gold Award in the Best Patient Experience category at the Saudi Customer Experience Awards 2026, held in partnership with Awards International. The award recognizes KFSHRC’s leadership in patient experience management and the institution-wide practices it has put in place to deliver measurable improvements. This includes enhancing the care journey and strengthening communication with patients and their families throughout treatment. The recognition followed an independent, multi-stage assessment across KFSHRC’s campuses in Riyadh, Jeddah, and Madinah.