Browsing: Customer

King Faisal Specialist Hospital and Research Centre (KFSHRC) has received the Gold Award in the Best Patient Experience category at the Saudi Customer Experience Awards 2026, held in partnership with Awards International. The award recognizes KFSHRC’s leadership in patient experience management and the institution-wide practices it has put in place to deliver measurable improvements. This includes enhancing the care journey and strengthening communication with patients and their families throughout treatment. The recognition followed an independent, multi-stage assessment across KFSHRC’s campuses in Riyadh, Jeddah, and Madinah.

Dubai, United Arab Emirates – 08 December 2025 – Lucid Group, Inc. (NASDAQ: LCID), maker of the world’s most advanced electric vehicles, today announced the opening of its new Lucid Studio in Al Khobar, marking a landmark expansion that strengthens Lucid’s growing presence in Saudi Arabia. The new facility offers more drivers in the Kingdom the opportunity to experience the award-winning Lucid Air and groundbreaking Lucid Gravity firsthand. The opening of the Al Khobar Studio completes Lucid’s three-city network across Riyadh, Jeddah, and the Eastern Province, a milestone that further extends its reach and supports its vision

Saudi Arabia, Riyadh – December 03 : King Faisal Specialist Hospital and Research Centre (KFSHRC) has received two Gold Awards in patient experience and customer service at the 2025 International Customer Experience Awards organized by Awards International. The hospital was honored for Best Use of Customer Insight and Feedback for a Strategic Approach and Best Customer Service for organizations with more than 5000 employees. These awards highlight the hospital’s continued progress in enhancing the patient experience. Over the past year, KFSHRC has implemented a comprehensive strategy to improve service quality and strengthen digital se